Trust
Leadership isn’t about having all the answers. It’s about building a team where people are comfortable bringing you the hard questions. I’ve always…
Read → The Leadership LensSimplicity
One of my core leadership principles is simple: simplify. Complexity is easy to create. Processes grow. Meetings multiply. Governance becomes…
Read → The Leadership LensTransparency
People can handle difficult news. What they struggle with is uncertainty. I believe leaders should communicate clearly—even when the message isn’t…
Read → The Leadership LensDecisions
Good leaders listen. They seek different perspectives, challenge their own assumptions, and make sure the right voices are heard. But eventually,…
Read → The Leadership LensEmpowerment
If every decision has to come through the leader, you haven’t built a team. You’ve built a bottleneck. My job as a leader is to provide direction,…
Read → The Leadership LensTransformation
Technology transformation isn’t really about technology. It’s about changing how an organization operates. New platforms matter. AI matters. Data…
Read → The Leadership LensTechnology Is a Business Conversation
I’ve never believed technology strategy should start with technology. Start with the business. Where are we going? What is getting in the way? Where…
Read → The Leadership LensAccountability
Accountability works both ways. Leaders should expect their teams to deliver on commitments. But teams should also expect their leaders to provide…
Read → The Leadership LensAI Strategy
AI is creating enormous opportunity. But “we need an AI strategy” isn’t really a strategy. The better questions are: What business problem are we…
Read → The Leadership LensLeadership
After more than 25 years in technology and transformation, my view of leadership has become simpler, not more complicated. Be clear about where…
Read → The Leadership LensClarity
People perform better when they understand what matters. What are we trying to accomplish? Why does it matter? Who owns the outcome? What does…
Read → The Leadership LensPriorities
When everything is a priority, nothing is. Leaders sometimes avoid difficult tradeoffs by calling every initiative important. But teams have limited…
Read → The Leadership LensListening
Listening is not waiting for your turn to speak. It is being willing to hear information that challenges your assumptions. The people closest to the…
Read → The Leadership LensMeetings
A meeting should accomplish something. Make a decision. Resolve an issue. Align the team. Assign ownership. If people leave without knowing what was…
Read → The Leadership LensGovernance
Good governance helps an organization make better decisions. Bad governance creates more meetings, more forms, and more delays. The difference is…
Read → The Leadership LensChange
People do not resist every change. They resist change they do not understand, cannot influence, or do not believe will work. Explain why the change…
Read → The Leadership LensCredibility
Credibility is built through consistency. Do what you say you will do. Explain when circumstances change. Own mistakes quickly. Give credit…
Read → The Leadership LensDeveloping Leaders
You do not develop leaders by keeping every important decision for yourself. Give people meaningful responsibility. Let them work through difficult…
Read → The Leadership LensStrategy and Execution
Strategy without execution is aspiration. Execution without strategy is activity. Strong organizations connect the two. They translate direction into…
Read → The Leadership LensCourage
Leadership requires the courage to make decisions before every uncertainty is resolved. The courage to challenge familiar ways of working. The…
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